if theres availible rooms.
we stayed at hilo hawaiian hotel on banyan drive,on july 2nd call front desk at about 11:00am, and ask if we could rent the room until tuesday,we were ask when are we supose to check out.so i said sunday july 3rd,but but wanted to know if we could exstand untill tuesday july 5th.i was told no we have check out cause their all booked for the 4th of july.so on july 3rd we went down stairs at 12:00 noon to check out,and i ask another lady if they had any rooms availible she check and said yes they had 15 more rooms but since its sunday i needed to come back or call at 8:00am on monday,cause the reservation people dont work on sundays.we enjoyed the room everything was ok but why lie about the rooms reservations .and say its all booked when theres rooms availible..sad thats not good at all...wish they whould hurry up and fix naniloa.i heard that was an awesome hotel...never again will i tell friends and family to make reservation at hilo hawaiian hotel again on phone ....
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.