Extremley poor customer care
When we first arrived we were pleasd with the location and the rooms. As the week progressed we noticed our rooms were not being cleaned properly and would often not have essentials, like toilet roll replenished. One the last day, in conversation, we all realised that we all had several items missing (make -up, a pashmina etc). The next day a pair of gold earrings (secured within a jewllery bag inside a case) and a top from the wardrobe was taken. We tried to address this with the hotel and they could not have been less interested. They lied to us about the procedure of reporting a thieft in a hotel (we later checked witht he police) and were completley unhelpful and rude. DO NOT go to this hotel.
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