all facade, no real value
I was so excited to try this spa - wow, how wonderful to have a getaway so close to Atlanta! Unfortunately, the staff was apathetic to rude, our reservations were jumbled, an ill aesthetician coughed in my mother's face throughout her facial treatment and the spa manager was blase about my feedback. Morale is a definite issue with the staff and they were not customer service-oriented at all. The exterior of the buildings and the grounds were in general impressive, but the interior was akin to a nice Holiday Inn. NOT worth the $$$$ or fighting the traffic returning to Atlanta.
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