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The receptionist was very friendly and helpful however she didn't give us too much information. When we called that day to see if they had any openings she said yes, one room and when asked if they had a pool told us yet. We checked in and brought our two kids down to the pool however the waterslide was broken and not operational. So our 7 year old swam in the bigger pool. After dinner that evening we went back to the pool for the kids to swim and the pool was empty - we went to the front desk and she told us they had closed the pool for maintenance. How frustrating was that they couldn't even tell us that earlier in the day when we booked. The windows in our room were so dirty with cobwebs we could barely see out. The housekeeping came around at 8:45 to clean our room the next morning (our kids weren't even awake). I will never stay here again or recommend it. It was way over priced for what service we got.
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