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Review title
Watch out if you want to change your reservation!
Review excerpt
The manager of this motel would not allow my family to change our reservation from 3 nights to 2 nights. We simply wanted to leave a day early. He said that his policy was the reservation changes had to be made 48 hours in advance. By my interpretation of that policy, I feel that we meant his requirement since we were asking for this change as we checked in. However, he refused by stating that we should have contacted him 48 hours prior to checking in. We did ask to speak with someone else about our predicament, but we were told there was no one else with which to speak. I will not recommend or stay at a Travelodge again. Many establishments simply require 24 hours to make changes to reservations. Hershey, PA has plenty of other places to stay, and I am sure many have nicer rooms than this motel.
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