Didn't even book...
Called to make some inquiries (ie car rental options, pet free rooms) and spoke with the Whatever/Whenever concierge (Florina) however I apparently taxed her patience after asking the first question and she hung up on me. Prior to that it was clear that she could not have been bothered to assist me. I did phone back and spoke with a Manager who said that he would speak to her although he did not take me contact information to follow up. Since I was informed by the manager that there is often only one concierge on site I was reluctant to reserve in the off chance that I would need assistance. The manager did provide answers to my questions but at no time did he offer to make my reservation so I let it go and booked somewhere else. It was my impression that the Whatever/Whenever is on their terms and not much more than a catchy marketing ploy that they use with the hope that their guests need Nothing/Nowhere.
I hope that if you do stay, it is a lovely experience.
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