It's seen better days
The grand lobby space sets high expectations, but the rooms have a tired, 1980s feel that disappoints. My room had an elaborate spa tub, but it didn't work, and the touted wireless web service is spotty. Worse, despite the Old Town location they seem to be hard enough up for guests that they book the dreaded high school senior trip circuit. Nothing worse than having some kid pull the fire alarm at 11pm, as you're sitting in your Westin bathrobe trying to finish a presentation for work the next morning. Inexplicably, there aren't many decent hotel options in Old Town and this may be one of the better choices. But don't set your expectations too high. This place needs a major overhaul.
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