USE AS A LAST RESORT!
The service of this resort was very unwelcoming...mangement had very poor customer service however their employees were attentive...our rooms were not ready when we checked in at 6pm and had to wait an hour more for the rooms...that was uncalled for after a long drive from punta cana airport there...and once we got the room they were not tidy...we had to ask for the necessecities that should of been in the room before it was given to us....their snack bar service is suppose to be open 24hours however when we asked for food it was too much of a problem for them to service us....although we had a bad experience with our stay at this resort the beach was beautiful and relaxing however they need to work harder on making their guests welcomed...
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.