Incompetent and Arrogant
The unionized and militant staff do their best to trash the guest's experience. It starts with the front desk manager who tries to up the rate I have booked at -- "we cannot honor the rate you thought you got." It continues to housekeeping, who take hours to provide towels (room had been 'made' without towels.) Then they cannot charge lunch to my room, neither authorize my credit card -- only cash is acceptable. Finally they try to up the rate again as I check out.
Recommended only for those who enjoy constant petty friction with a nickel-and-diming hotel.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.