The Hotel with an Attitude
This place is the worst...no motto here that the customer is always right...the management sits on their high and mighty throne and tells YOU the way things are going to be. We booked 10 days for the coming summer on our departure last year for the same room. The front desk person checked availability and said we were all set. No written confirmation, although they insist it was sent and that they called to discuss our plans, both of which are untrue. They did remeber to charge my credit card for a deposit. They rebooked our room for another guest and are adamant that they cannot cancel for this guest, even though we booked it FIRST!. This staff is totally unwilling to accomodate us and have totally ruined my family's summer vacation. Stay at the local campground before coming to this hotel with bad attitudes.
Interestingly enough, when we checked in last year, the attendant at the front desk mentioned to us that he was new this year in that job, but that he had worked in other hotels of similiar reputation, and from what he has seen thus far.....this is a very poorly run operation...in fact his words were..."this is one of the worst" Enough said.
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