Disappointed - won't be returning
My husband, 2-year-old daughter, and myself booked our reservation for the 3-day Memorial Day weekend way back in February and were looking forward to trying a new place that was in close proximity to the boardwalk. Unfortunately, we were a little disappointed when we arrived at the motel and the room was much smaller than depicted on the website (2 bedroom efficiency). No big deal there. The rooms were clean, which was the most important thing. What was VERY disappointing was the temperature of the pool.....freezing (low 70s). The previous year we had stayed across the street from Riviera at another hotel and their pool was approximately 85-90 degrees (nice and warm - necessary for the late Spring air temperatures). We were told it was due to rain over the previous couple days but the hotel across the street that we stayed at last year - pool was nice and warm - we checked. The hot tub at Riviera was also cold. When we asked about that, we were told that it was not a hot tub and that it was "supposed" to be the same temperature as the pool water. Well, there were signs at the entrance to the pool and right by the "hot tub" indicating that you shouldn't stay in it for long periods of time and warnings if you're pregnant (sounds like a hot tub to me). We were assured the temperature would be warmer the next day and when it wasn't the pool guy said, "oh, it's warm - it's at least 70". Needless to say, our 2-year-old could not swim in the water because her lips turned blue and she was chattering away due to being so cold. VERY unhappy about that, as my daughter loves to swim and couldn't. We left a day early after paying almost $600 (including tax) to stay for the 3-day weekend. We will NOT be returning.
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