Do not waste your time and money.
They should name it The Ghosthouse. Hardly any guests, sparse staff and management....very empty feeling not intimate. A couple of fitness classes but nothing close to the list on the website. The room was big and quite lovely but the tvs were old and small and one did not work and no wireless internet and the windows do not open. The food was good but not 1200 calories per day as promised. A few of the regulars said that the food was not up to par...I did like the salads. No evening entertainment. The pool heater was broken during my entire stay...the parts were on order. Add on services were done to my facial without being told of the price...I thought they were customizing my facial. There were schedule change issues. The gift shop was always closed and when asked that it be opened and wanted to shop, they did not know the prices. Tried to buy moisturizer and other facial products but they did not have any...they just placed an order. Tried to buy makeup and they did not have even one item I wanted...they had just placed and order...why offer a make up consult if you don't have the makeup. The Greenhouse has a great history but will fast loose it supposed great reputation if does not solve the numerous issues that I encountered during a mere three day package. It is either being totally mismanaged or thye have just given up and it is going out of business and they are not telling us! When I raised my issues to management they were not very understanding, quite cold and just explained away everything.
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