Report Abuse
Review title
The Absolute Worst !!!!
Review excerpt
I stayed in four rooms in one night and so believe I can offer quite an encompassing view of this "facility."
Room #1: Toilet did not work.
Offered room #2. Given card key which did not open door. Went back to desk. Key run through machine. Assured they now worked. They did not. Went down again. Now told that no key would work on that room's door LOL. Front desk person claims she was not aware of this. Given room #3.
Room #3: I insist staff try the keys before I make more trips up and down stairs in mid-July heat for no reason. One key worked and one did not LMAO.
I enter room #3. Door will not close to room. It does not fit the doorjam (!!!!)
Given room #4.
I ask to speak to manager. Assured she will call me in 30 minutes. ONE HOUR later and still no call and front desk informs me she has not called them back either.
I was told that I would receive half off the rate (which I would have refused as $40 buy off could not compensate me for this nightmare) Despite the assurance of half off, when I check out there is no notation made to do this and I was charged full rate.
I have made complaints to corporate Ramada, to the office of their president. This is how outraged I was.
I will never stay in this Ramada or any Ramada again.
If I were you, I would not either.
Thank you for reporting abuse on this Yahoo! Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo! Travel users just like you.