Sad looking, disappointing
We stayed in a room with a king size bed (+), very stained carpet (-), looked like a 50's hotel. very small and tight room and bath. tv located on wheels to turn toward the bed. couch was dilapitated and ugly. air conditioning thermostat difficult to figure out the controls. guests of ours treated rude by spa attendents, expected to pay (which was not explained to us) and told to go to outside pool. in dining room, food was very classy, nice presentation (+). reservations were messed up and table wasn't ready on time. when checking in early, room not ready and no suggestions from desk people as to what to do while waiting. waited over an hour, which was past the check in time, due to change of shift on desk at 3pm. at 3:30 we checked back with the desk for the third time to see new people and they didn't know we had been waiting since 2:15. lack of communication. on walking to the pool/spa, whole floor of rooms with open doorways and no housekeeping in sight, which we thought was kind of strange. the morning brought a sight that was very unappealing - seafood had been thrown on our car outside our door. all in all, we thought the place run down and greatly in need of upkeep and maintenence. we had great expectations and were disappointed. the internet connection is one computer in the lobby.
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