DEPENDS WHO IS WORKING IN OFFICE!
well, i stayed at this place due to our work..we were a little loud at times but, the hotel pre-authorized my credit card and in was over $900.00 and i cound not use my card anywhere else. So when i went and got gas, it said declined. There were some nice and helpful desk agents that were there, but there was a lady manager and she was very rude and she said it has to be done..well i understand if we did not show but she should have only pre-authorized my card for one night. Then we paid daily. I also fell that the manager does not commitacate with her employee's. I talked to 2 desk agents and they were very nice. If you call talk to vicky or i think alysha, and ana. I seems to me they would not have this lady for a manager. The way she speaks to the customers is uncalled for. The looks and cleanliness is really good. The housekeepers do an wonderful job, they make this hotel.i would love to thank them for our wouldful stay. Till the manager kicked us out, because we were paying daily. Our wives and family was staying on that weekend and we was going to pay when we got back from work.
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