Scary elevators use at your own risk!!!
Pulled up to the Hilton had barely off the street parking to unload bags from the taxi was not good. It was foggy, icey, cold and the wind was blowing very dangerous. Checked in the woman at the front dest was very nice and arranged for a late check out.
I got into the elevator and was mortified when the doors opened before the elevator actually stopped at my floor I was in the Anchorage Tower.
I ordered room service enjoyed a delicious dinner then went to put the left overs in the refigerator only to discover there was none. I called the front dest they called maintence to "Bring me a fridge". The first fridge was scraped up and missing the rack and didn't work. The second fridge was missing the ice box door and the rack and was also scratched up. The third fridge worked but I had to clean it before I put food into it.
The internet worked great for $12.95 for 24 hrs!!!
The next day I heard stories of the elevators stopping on the wrong floor and sure enough push the 7th floor button and you could end up on the 9th floor...Scary.
The Hilton Anchorage web-site said that they have a "Starbucks" so I was thrilled rushed right down to the lobby to get a Frapp. and was told that they weren't actually a real Starbucks and didn't even have a blender. There was no newspaper delivered to my room and no refrigerator. But the food and service were exceptional. The room was comfortable. The office chair at the desk was comfortable which is a nice change.
The bathroom door was so close to the toilet that it barely closed.
The ice machine was across the hall from my room and worked but on other floors didn't work at all.
Then there was the mysterious voices in the hall. I thought maybe I was the only one that heard people talking for quite awhile but the next morning another guest that was on my floor mentioned it.
There was a M&M on the floor amongst the dust at the head of the bed.
The night before I checked out I used one of the airline check-in Kiosks in the lobby that was good. I would return to the Hilton for the delicious food and good service. I just hope that they get the elevators fixed and start actually dusting the rooms.
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