Canterbury a real disappointment
I booked this hotel based on some online reviews but am wondering if I stayed at the same place as the folks who give it rave reviews. When I arrived a little before 3 pm there were no rooms ready because "they were full the night before and the cleaning staff hadn't finished cleaning." On my second day I returned to my room at 5 pm only to discover that it had not yet been cleaned ... again because "the cleaning staff had not yet gotten to it because they had a full house the night before." The hotel has wireless service, but if you're having trouble logging on don't count on the staff to know where you can go for assistance and there's no information in your room. It's obvious that the place was once elegant but some of the now-soiled in-room furniture and decor needs a face lift. Bottom line: not worth a premium price.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.