Should have listened to the reviews! Truly awful!!
Check-in was slow, and yes we were ignored just like the other reviewers stated. We weren't advised of the BROKEN AC, and in mid-June the heat & humidity were AWFUL!!! I became sick the next day.
We were told we could move if we wanted to, although by the time we were able to check-in (after 3:30 pm), we couldn't find another room available at the Hilton Garden Inn. The room was tiny; with no where to sit other than on the bed. There were two crude wooden slat chairs to sit on, but one was only large enough for a small child. No ghost activity. We paid $145 for this??? Stupid! Just plain stupid! Take a tour there, if you don't mind hokey--real ghost hunters have more respect for the dead. They might fool you once, but never twice! I asked for compensation for the broken AC, but was told only 'they're sorry!'. No--I'm sorry for paying for such a bad experience. Beware--the reviews are true as can be. I only wished I had listened. If you don't mind staying in a sauna room in mid summer, the ambiance of the Custer Room is pretty cool. You can't eat nor drink anything in the room (including water), so be aware of that!
They did have free parking. We moved to the Hilton Garden Inn and the AC worked heavenly!
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