services do not match the price level
I had only a short stay in the Hyatt Regency Tampa but during the 3 days i stayed i got the impression that the hotel is charging the prices of a Hyatt hotel but does not deliver the services.
Big advertisment in the Hotel Room that the bottle water ( for charge) is beeing replaced every day as it is consumed but already the 2nd day no one replaced the 2 bottles i had consumed.2nd Day Breakfast 45 minutes waiting for a cheese omlett and staff in the restaurant was running like headless chicken.
2nd day - hotel room not beeing made up until 4.30 pm - i called housekeeping but 30 minutes later still no one showed up. Went to reception to complain and got the excuse that they where very busy because they had many departures this day - plenty appologies but not even beeing offered a coffee while waiting for housekeeping to make up the room.
went to the whirl pool but this one was dirty, pool area is ok but exhaust from the kitchen ends up right near the loung chair area at the 5th floor near the pool so you are sitting at the pool smelling the burning fat from the deep fryer of the kitchen.
Staff in the bar was friendly and efficient- Croissants served at the Breakfast buffet came fresh from the fridge.
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