We were two couples travelling together and stayed in a loft chalet for 4 nights in late May. We loved that this resort was removed from downtown Banff - $5 taxi or 3 minute drive or 15 min walk. We had a spectacular mountain view, but not all chalets have this view - we requested to switch from our initial chalet and this was no problem. Deer walked right by our patio every day. We had just enough space to be comfortable, but we didn't spend a lot of time indoors.
Service was excellent. Rooms cleaned every day, fresh coffee packs supplied, fresh towels. Wood was supplied for the fireplace too! Room was clean and most appliances were new (i.e. kitchen).
Not many onsite amenities - small indoor pool and hottub - we didn't use them. No restaurant, but there was one across the street. We ate all our dinners downtown and breakfasts in the room.
Tunnel Mountain is recommended and we would definitely go back!
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