An awful experience ...
As we were arriving to Hawaii on a flight landing at 0830, we booked for the extra night to ensure we could check in immediately to sleep off a long flight. Worked well - until workmen commenced jack hammering the tiled floor in the adjacent room at 0900. By the time I'd won the argument with reception arguing for a different room, then moved, it was 1030 - and any hope of a relaxed start to our three day stay was gone.
The room we moved to was small, dirty and noisy. It was on the 8th floor, had a view into the adjoining tenement building, and was crawling with ants. The carpet and chairs were soiled and threadbare. In the bathroom the basin cabinet was fitted such that it was impossible to use the WC without bending almost double.
The two lifts were both working while we were staying - they were filthy, very slow, and floor selction via the room keycard seldom worked, but both were running.
Please don't stay at this hotel - the sooner it is demolished the better.
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