Repeat guest who won't go back again
Staff knocked on our door after we cheered for beach fireworks on our balcony at 10pm and said there was a noise complaint (even though the boardwalk and balconies were filled with a cheering crowd). We were told the place was remodeled but the same wood paneling as our last visit was on the walls and badly bowed in our room. The only differences we noticed from last year were a flat screen tv , a keycard entry instead of a door key, very stiff mattresses and hard pillows and a non-smoking balcony sign. We had to sign a no smoking agreement and agree to a $200 fine if smoking occurred, which was new from our past visit (smoking was previously permitted on the balcony) so the elderly and handicapped smoker in our party was forced completely off the premices to smoke. It would've been helpful to inform us that they had changed the smoking policy when we called to book the room...instead we were told they were "all new rooms" which was definitely not true. The furniture (aside from the tv), the artwork, the bathroom, the walls...all the same. We could hear a baby crying and its mother yelling in one of the rooms adjacent to ours and were stunned that we were told about clapping for fireworks and then had to hear that all week. There were 3 kleenex in the box in our room that were used the first day and it was never replaced so we had no tissues for 6 of our 7 days. There was a hair on the corner of the bathtub that was there the entire week. Last year we asked to stay an extra night and could not be accommodated so we stayed down the street for $70. less. We went back to the Belvedere this year instead of the other place because we liked being at the quiet end of the beach near the end of the boardwalk even though it is not convenient for walking to dining or shopping. Now I regret spending the extra $500.
If you plan to clap for beach fireworks, or have a smoker in your party, or want to be sure you have a place to park that you can pull out of the next day...this might not be the place for you. Screaming babies at all hours with parents who argue about the child's screaming---permitted. If you have well-behaved children who you allow to stay up one night a week to watch and enjoy the fireworks...expect a knock on your door a few minuets later.
This was a terribly disappointing stay. The place has gone so downhill in a year with the false-advertising about a "complete remodel" and the feeling that big brother is about to knock on your door if you walk too loudly at night to use the restroom with the hair that's been hanging off the side of the bathtub for 5 days. There is just too much competition on Atlantic Avenue to stay somewhere like this.
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