Lack of action
The clerk rented a room to a large young crowd who continued to "party" from 4am-5:30am, i.e., loud music, yelling, etc. Three calls were made to the desk. NO ACTION! After I decided to leave, clerk offered to put me in a suite. Ironic, remove the complainer, not the problem? Since then, sent email and correspondence to management. Still no reponse.
Just be weary of small cities where people need a "room" to party and the hotels are willing to accomadate at the expense of travellers.
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