You don't want to pass this place by
We stopped here for the first time in July, then again on the return trip in August. We found it to be very comfortable, quiet and convenient. The only complaint is that they have no vending machines for pop or snacks, but the very good Crossroads Truck Stop across the parking lot has everything you could want.
The same gentleman checked us in on both visits, and we found him to be quite entertaining both times. The woman who checked us out was friendly and fast; it turned out she is the Manager.
When we checked in on our return visit, the lobby was full of people, from families to a trucker to two biker couples returning from Sturgis. The gentleman working the counter had everyone laughing and engaging in conversation with each other, while he took the time to have a quick chat with each person registering about where they were from & where they were heading, always making sure to say something witty to end the night on a light note for us. He acknowledged the kids by offering them the choice of helping to clean rooms, helping to prepare breakfast, or helping with the Motel laundry.
At the resteraunt next door, we ran into some folks that were in the lobby when we were checking in, and the first item of conversation was how friendly and hilarious the desk clerk was, and how welcoming the staff always seems to be (they are regulars at the Motel).
My husband & I later confirmed that this gentleman is genuine, as we were walking over to buy some items at the Truck Stop store, and he was sitting on the bench outside the lobby, petting and talking to a cat, which we discovered belongs to the Motel. He did not pause his conversation with the cat as we walked by, but did ask us how we liked our room. When we went back, he was still rubbing the cat's head and laughing about giving the cat a massage.
The Redwood Lodge has a charm of its own, but the staff is what makes it the ONLY Motel to visit when passing through Missoula.
Be prepared for true customer service and a very likable staff, with extremely reasonable rates!