Great Hotel, Great Staff
Just wanted to congratulate the Holiday Inn staff on a well run property during the recent ice storm that hit NWA. The Holiday Inn was my first choice. In order to check-in we had to stand in a pretty long line since there were so many people trying to book a room. While waiting I noticed that the staff at the front desk, worked diligently trying to get everyone taken care of...the main thing was they had a smile on their faces the whole time. With phones ringing constantly and all kinds of folks wanting rooms (some with attitudes), the staff never changed their demeanor. I was really amazed that they could greet each and every customer as if they were the only ones they had seen all day!!
This hotel is blessed with such fabulous employees. Thanks again for a haven during the storm. It was so nice to have a warm room, lights and a great hotel!
We want to let folks know how much we appreciate all they did...
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