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Review title
Treated Like a Criminal!!!!
Review excerpt
The only good thing I can say about CASA 325 is that the rooms were clean and the location was good. My friends and I stayed here last October. After an evening out we returned to a room that was burglarized. We called mangement several times to no avial. We then called the police and they responded to the scene. The Officer tried to contact management as well, with the same out come, NO ANSWER! So we baracaded our door for the remainder of the night until we could contact managment the next morning. After telling managment and the owner Ms. Gerogia Fevelli what had happend, Ms. Fevelli called us liars and said we broke the glass and evicted us from the hotel. She then charged my credit card $250.00 for the broken pain of glass. We then found other accomodations across the street at the Southern Cross Hotel. Renner the owner of the Souhtern Cross Hotel was very understanding of our situation and rented us a room and treated us like queens for the remainder of our stay in Key West. The saga doesn't end there! After returning home I disputed the charge of $250.00 on my credit card. After investigating, my credit card company reimbursed me the money. So Ms. Fevelli then sued me for damages of approximately $850.00. Needless to say, I came back to Key West for Court on September 26, and wouldn't you know Ms. Fevelli decided not to come to court but to voluntarily dismiss the suit without any notification to me. So if you book a room at the Casa 325 be prepared to be treated like a criminal!!! If you wanted to be treated like a queen go see Renner at the Southern Cross Hotel on Duval Street.
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