HORRIBLE PLACE!!! DO NOT GO!!!!
on 08/22/08 my husband and i stayed at this lodge for our anniversary, we firs got there and we were very dissatisfied with the place cleaness and wanted t leave and wanted our money refunded, they said they dont have a refund policy and if we left they would charge us the whole stay. Even when i told them that the room was bothering my allergies they told me to get a doctors note and she said i was saying that because i didnt like the place. the receptionist told my husband that she would refund our money if it wasnt for her manager being there. they were very rude and had no regards for the customes at all. then i found out today that they charged me on my credit card for 2 bath robes that they claim it was in the room when we checked in, but there was no robes in the room, they said i took it and i didnt I feel like im being treated like a thief and cant do nothing about it, the charge for the robes was $80.00, the manager had told us that they had problem with employees stealing things there before and that they had changed the people, so who can prove to me that those robes werent missing before!!!!. the place needs to be inspected by the Health department its filthy, my allergies were really bad there and they didnt even care. Please do not stay at this place its discusting, the people have horrible customer service they ruined my annyversary and didnt even care.. the lady (Brandi) also hung up on me when i was telling her i didnt take those and tried to talk to her about it, that David guy is also very rude. Thank you.
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