We stayed at Cheeca over Mothers' Day weekend. It was possibly the worst experience we have every had in a hotel anywhere in the world. The treatment and attitude from staff, from Front Desk to restaurant was terrible. We were spoken to in a pretentious, condescending manner -- and when we complained, we were treated simply as an annoyance. We travel widely, both within the US and internationally, and this was the worst experience given the price. We spent getting on for 2000 dollars and we feel literally robbed. We have many visitors from overseas who always ask us about visiting the Keys. It is very unfortunate that we will not be able to say anything positive about Cheeca. (Caveat: The car valet staff were very nice, but that is the extent of the kindness shown). You guys really need to come down from your apparent elevated sense of grandeur -- it is not a great place, and you have to do something about it. As Florida residents, we will not be looking to Cheeca again for a weekend break.
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