Sleepless in Lubbock
My daughter and I had planned an overnight getaway at this hotel for alittle rest and shopping before starting back to school. Our plan was to get in bed early, enjoy the hotel breakfast and hit the mall mid morning. Fire alarm started chirping around 11:30pm (didn't know what it was as I was in a dead sleep). Finally (chirping every couple of minutes), called front desk 1:45am, got dressed so front desk guy could enter room, turned on lights so he could fix battery in alarm. Back to bed 2:30 am. Someone buys cokes from coke machine 3am right outside our door. Fire alarm chirps two more times after 4am. Alram clock made weird buzzing sound every few minutes all night. Slept through alarm clock until 9:44am. Rushed down to get breakfast that closes at 10am. Not much left. Spoke with front desk guy upon check out. His response was "Sorry 'bout that."
The room was nice and clean, and I know that things happen, but I was very disappointed . It was probably the worst night I've spent in a hotel.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.