Couldn't even stay it was so bad!
The free parking was a night mare to park, very tight squeeze, was worried the rental car would get dinged, need someone to guide you into parking space. Picture on internet DOES NOT match reality! The real hotel is run down and PINK not brown, the photos are nice on the internet, but be warned it's not what you will get. In very bad area, not safe especially if traveling with kids. Far from downtown. NOT walking distance by far. Did not like entering hotel room from outside door. I too was placed in a smoking room after requesting non-smoking. Seems like that happened to the other people who left reviews. Will never book at a Best Western again after this experience. We had a LOVELY stay at the Hyatt on 555 North Point, perfect location, you walk out and everything is right there.
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