Good Location/Not So Good Service
If you're looking for a great location in NYC this one is convenient to Arts District, shopping/5th Ave, bars/eateries. The rooms are small but nice and the hotel is nice also. Just had some problems with the hotel service. I noticed several other people at the front desk as we would pass in and out of the hotel that seemed to be upset with the front desk person.
If they improved their customer service they would deserve "good/excellent" rating.
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