Worst customer service ever!!! Rude!!!
The front desk person, an older woman with short black hair and glasses named lisa was rude the minute we walked in. I was absolutely appalled. She talked down to us like we were trash and had a smart mouth for any question we asked.
We were there on business and it was the only hotel available because of other events in the area that week.
The towels are purposely cheap and scratchy to encourage you to go out and buy your own.
Yes that's what she told us! Unbelievable. This hotel chain is a joke.
Apparently they are used to addicts and bums renting rooms for months and choose to treat all their customers as such.
The previous reviews are not exaggerating in the least.
Never ever again.
I don't understand what this particular person is doing in the hospitality industry. She doesn't deserve a job.
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