We took the kids for a weekend trip. After returning from a water park late in the evening ready to go to bed, It was obvious the sheets had not been changed on one of the beds. When I went to the front desk I was told someone would be up to change them. Within 5-10 minutes a woman who was also working the front desk was at our door. The first thing she said in a hateful voice "what bed" I pointed to the bed and told her I had found alot of hairs but the other bed looked fine. She then told me this was not her job. I let her know it was not my job either, but I did pay to stay there. She then proceeded to jerk the sheets off and throw them on my open suitcase with clean clothes. At this point I was in shock and pissed so I walked out into the hall to wait, leaving my husband and two kids in the room. When she walked out I let her know I did not appreciate her rude attitude and I was the customer, she then informed if I didn't have to stay there and I could go somewhere else. I ask her if she was kidding and she said no you don't have to stay here. The next morning I did receive a phone call from the manager, of course to apologize about the sheets and that he had credited our room $25.00. I did inform him of the rude employee and what she had said. I got nothing more than another apology. At this point the sheets or the credit is not the issue, it's the treatment from thier employee. I will never stay at this hotel again or subject my kids to this kind of behavior. If we would not have had the kids with us, we would have left right then, but I was not about to ruin the weekend for them.
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