My wife and I stayed at the Empire on 4/1/08 because we had stayed previously in 2005. They were revonating the dining room, so they served a "buffet" breakfast just off the lobby. We should have gone to the Starbucks around the corner! We had a roll, fruit and coffee and then a waiter came up to us to sign for the breakfast for $35.00 (there was no indication of the charge up front). When we checked out, we saw the same charge on our hotel bill. I called this to the attention of the clerk, who assured me there was no duplication of charges. Once home, the VISA billed showed we were charged twice. After three phone calls to their billing department with reassurances of correction, they still have not resolved this issue. Will not go back!!
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