Was not a happy camper
There was nothing fun about this place . First of all if you fly in like we did and have heavy suitcases there is no elevator, #2 there is no regulators on the showers so be prepared to jump quick , I did not know this and got scalded . #3 The beds are those horriable pillow top mattress's so my husband and I kept rolling to the middle , very uncomfortable and my back was killing me so I got up ,got dressed and was going to get a cup of coffee and walk but there was not a sole to be seen . From 4:30 AM till after 9:AM there was an older gentleman and I wandering around walking in and out of the place looking for a newspaper to read , a cup of coffee (SOMETHING) till someone got up to give us some service , is that too much to ask for at a $129.00 per . #4 We made the mistake of booking 2 nights , We tried to leave after 1 night , They had already charged us for two nights , We tried to get a refund for the second night but OH NO the clerk was not aloud to give refunds only the manager could give refunds but she was not to be found , The young man kept calling and finally got in contact with her and OK'D a refund . WE thought that this was the end of story but nooo ,WE were so angry that we did not fully look at our charge slip , Yup thats right , the second night was not refunded . We had to go back that afternoon when the so called mgr. showed up and do a refund . Needless to say it was a very trying day . Do I recommend this place , Absolutely Not....... P.S. The towels were dingy , very small , and like sand paper .
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.