Do not believe the bad reviews!
If you dont like romantic and clean rooms plus quiet atmosphere then don't stay here.
At first I was scared reading the reviews but decided to give a try anyways for one night.
We were to a concert at the Dogde Theater is like 4 blocks walking from this Hotel(we walked)
Our room was very, very CLEAN i was impressed because that's the first thing i like in a room and I'm very PICKY of the places when i travel. I did NOT have any problem with the HOT water at all and took a shower of 15 mns.(bathroom very small)
I did NOT see any crackings or smell bad odors.
Is all antique and vintage if you don't like this escenario then DO not stay here, is an old (1920' hotel, not a Hilton) but is very lovely, very quiet, me and my husband had a very romantic night. The pool at the 3rd deck is very relaxed place.
YES, the rooms are small and I do not recommend it for families with kids. Just for a casual one or two nights and for couples or people in bussiness especially at Dowtown Phoenix.
I asked for extra stuff when i booked and got them at my room. The beds are firm and great to sleep on plus the pillows too.
A bad thing? there's nothing to do around downton after 5pm. restaurants are closed everywhere, not a night party place. but the hotel has a Italian restaurant very nice, plus there is a Sonoma casual dinning restaurant the corner. (the only places open after 5pm)
Another point less? NOT breakfast!
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