Disappointed, but there's hope
We own 2 timeshares and this was by far the poorest quality in respect to the rooms. They are outdated, our lamps had cobwebs and dust on them, wallpaper peeling off the walls, terribly rusted refrigerator, and very uncomfortable couch in the living room. However, we understand that as of 1/1/07 they are putting new kitchens and bathrooms in every unit with new appliances, as well as a new living room couch. That will make a big difference.
We had a gorgeous view, the landscaping at the resort is beautiful. The pools are too cold to swim in, they should be heated. The Restaurant food was incredible. The concierege was wonderful and we got a few great deals on activities.
Anyone going needs to visit the Hanalei Dolphin Restaurant (best food ever) and Poscards (also fabulous food). We did find private beaches by talking to the locals. We had an entire beach blocks long with no one there but us!
Overall we had a wonderful vacation. We would only go back to Hanalei Bay Resort if the facilities actually do get updated.
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