Beware about discrepancies in rates quoted over the phone and what you are charged once you're there! It took us 3 arguments with 3 separate people to finally pay what we had reserved. Staff was not apologetic. Front desk lacked professionalism and any modicum of warmth or friendliness. The only smiles we received were from the housekeeping staff and the parking attendant. The room was nothing special.
Thank you for reporting abuse on this Yahoo! Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo! Travel users just like you.