Will not ever stay there again
The first room we were in, the lights did not work. We were moved to another room. The entire place had an odd smell to it, not a clean smell or a dirty smell just odd. We were there for 3 nights and were charged 3 different rates. When we askedabout it we were told one night was a rate during the week. The second rate was a rate because we were staying more than one night and the third rate was because we stayed on a Friday night. The pool was so dirty when it was calm, you could barely see the lights on the sides just under the water. The smell of chlorine was so strong, it about knocked you over just walking in the door. Then when we left, my wife left the chargers for our cell phones in the room. On the way home we realized we forgot them and called the motel. We were told they had them at the front desk and we could come back and get them. Considering we were about 250 miles away at this time my wife asked if they could send them to us. She was told she would have to talk with a manager and she would not be there untill 9:00AM the next morning. The next morning my wife called and was told the manager was busy. She said she would call back. When she called back the manager was out on the floor. My wife left her phone number and asked to have the manager call back. Three hours later still no phone call. My wife called again and was told they were really busy. Another three hours my wife called back and the manager was gone for the day. The next day the manager finally called and told my wife she could not send them to us because the company would not pay for that. My wife asked her to send them collect or COD. Again she was told that she could not do it. Then she told my wife the only way she would send them was if my wife sent her a money order for the shipping. I'm sorry but $20 is an excessive amount for shipping less than one pound. This is really customer satisfaction!!!!
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