We booked 5 rooms, got confirmation numbers, and were all set to head up to celebrate our mother's 75th birthday. We were notified a week later via e-mail (not even given the courtesy of a phone call) to say our reservation had been canceled because we had not booked a Thursday or Sunday night. Obviously someone had called them and wanted to book for a longer stay so they canceled our reservation. The website says NOTHING about having to have a Thursday or Sunday night. When we queried their action, the owner was rude, condescending, and suggested we take our business elsewhere. Easier said than done at this late stage. He stated that they "reserve the right to change their requirements as needed". If truth be told, they were simply not willing to honor the reservation because something else must have come up. Completely dishonest! We have traveled the world and NEVER dealt with a situation like this. We would NEVER attempt to stay there again nor would be suggest it to anyone else.
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