Made a reservation for Sat., thur night. Called Saturday morning to cancel and they could not find my reservation. They took my name to make sure I would not get charged. Guess what i got charged!! 171.00. They were very rude and not helpful at all. I got the run around for 5 days. All i wanted to do was talk to a manager. A manger never called me back. I called every day and I had to explain thet story over and over. No one could find my reservation yet I was still charged. All I got was additude and sarcasm. I never complain or write reviews like this but this is the worst customer service I have ever encountered. Dont stay at this place cause if you have any reason to cancel YOU WILL HAVE TO PAY!!!!
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