Despite having a so-so experience at this hotel (only so-so because of the evening restaurant staff who were, in my opinion, terrible), I find myself booking again because of the best value (in my opinion) in this area. I am a military wife and a fellow military wife friend of mine and our two babies took a long road trip together, and this was our half-way point. Upon arrival, we were very exhausted from our long drive... and both we and the little ones were hungry. We decided to keep it simple and chose to eat at the in-hotel restaurant. We ordered chicken strips and a club sandwich... and it took FORTY-FIVE minutes for our food to arrive. By then, our babies were melting into full-on tantrums and our stomachs were eating themselves. If the restaurant had been packed, this might have been acceptable, but we were literally the only ones there. Another party of six came in about fifteen minutes after us, and all of them were served their far more elaborate meals long before we were. Absolutely ridiculous.
There was no apology or compensation, just "our regular chef is on vacation..." an excuse I've heard a half dozen times in several different hotels when the restaurant service is sub-par.
The free breakfast buffet in the morning, however, was excellent. And best of all... NO WAITING! :) We were able to get a good hot meal quickly before hitting the road for day two.
The room itself was clean, and our requested cribs had been placed in our room as requested. If you are using hotel cribs, I would suggest bringing your own blanket for your child as the hotel's baby blankets are quite worn. They are actually portacribs (NOT pack-n-plays like in some other hotels), so if you have a larger toddler, be aware that he or she may end up in bed with you instead (mine did).
Overall, the experience was positive enough for me to book here again, although, I admit, the only real draw for choosing this over another hotel is the free breakfast buffet. On the military discount, it is a good overall value. If, however, you don't mind paying for breakfast, you may be happier at another hotel.