Great Place, Bad Staff
The location is great, right between the lake front and the Water Street bars/restaurants. The rooms are comfortable, clean, spacious, well equipped, etc. The only problem was the front desk staff. Two of the three we saw were disorganized, slow, unhelpful, and confusing. All I wanted to do was check in, get a parking pass, and get directions to the public beach but it turned into a long ordeal - very frustrating.
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