New ownership unorganized, dishonest
I have stayed here several times over the last few years. Even though
the location isn't great, the price has been decent, and the rooms
clean, and staff friendly. The previous owners were very nice and
accomodating. The current owner, however has been making a lot of changes to this
motel. It is upsetting to see that the prices have almost doubled in
one year. It now costs as much as a room on the water! Way OVERPRICED. I was told by the
owner that a late checkout (12:00) would not be possible, I have never
had this problem before. I was also told that my pet would be $10 a
night, when before there was just a $10 deposit for the full stay. I was
going to go up for the salmon bbq, but was shocked when I was informed
it was a 3 night minimum! even 2 nights at a place like that is
ridiculous. It isn't like it's a 5 star hotel. There is no reason that a low
end motel should have such rules. So we decided to just drive up for
that weekend, and stayed the next. The supposed gardens are another thing
that I find strange. They are promoting themselves as having a large
garden area to walk through. The truth of the matter is that there's a
couple plants in an island in the middle of the parking lot. I never
thought much of it before, but with their name being changed, I thought
maybe they'd expanded.
Allthough the girls in the office were nice, my room was not as clean
is they used to be and it is not worth over $100 a night! I am no longer
a customer at the Surf Motel.
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