Non child friendly
As a parent I am appaled at the rudeness and level of professionalism that the owners and front desk people show there guests. This is suppose to be a family oriented place, or atleast they market it that way. As I was eating breakfast this morning in the lobby, I was shocked to see what occured. There was a family eating there breakfast and their baby boy started crying. Might of been crying about a minute when the front desk lady walked over and told the mom she and her son have to leave. She couldn't hear the phones and they didn't want crying children in the front desk area. Are you kidding me. The boy looked to be about 1yr old. Wasn't that loud. This is not a retirement home. This is a family hotel, right? Kids cry, it happens. Needless to say after seeing this and a few more things, I will not be returning as a guest. Views are great, but if you want to be treated with respect and proper manners, find another place to stay. South Haven as a whole is worth it.
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