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Review title
Bugs and rude management
Review excerpt
When my family and I stayed for 4 days we found roaches in our kitchen suite that we had. I told the front desk and asked that no pesticides be used because we had an infant and 3 other children with us. Housekeeping sprayed a strong pesticide while people were still in the room and the housekeeper rushed out the room leaving clear plastic bags inside by infants crib, the metal toilet paper roller on the toilet tank, and didn't clean the counters. I brought up the issues to the GM and she became very defensive about everything saying it was ok that the trash bags were left in the crib because they were not dirty and tried to kick us out of the hotel because I brought up that my child could have suffocated if I didn't see the bags and that there were roaches in the kitchen. The GM then said the roaches were probably brought to the hotel in our luggage or groceries and continued to say that they never had any issues. We were never offered to change rooms and the only offer the GM made was $30 off and wouldn't even give us one night free for all our troubles. I will NEVER go back to this hotel again.

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