Avoid this hotel
We were attracted by the location and the description on the Travel Bound web site. Don`t believe it!! The Residenza is 3 alleys away from the hotel. There is no lift. There are 3 flights(65 stairs) which are poorly lighted at night.There are three locked doors with keys that didn`t always work. There is no phone, smoke detectors or sprinklers. linen/towels were not changed in two days. The front desk staff at the hotel were rude and not helpful. The location was good. 1 block from St Marks, 2 blocks from Grand Canal.
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