Concessionaire Concerned About Profit Only
The Pebble Beach Company, the parent company of the Inn at Spanish Bay; operates a concessionaire, concerned only about profit, and not customer experience.
In case one wanted to know how much 3, 1 liter bottles of Fiji water costs at the Inn at Spanish Bay: $69.02. The requested 3, 1 liter bottles of water were turned into 6, half liter bottles of water (for the sake of profit). This is how they justified charging $8 per half liter bottle of water (the amount of water that fits into one's cupped hands), plus tax and service.
The $69.02 charge was because the concessionaire stocks filtered Coca-Cola tap water, and not the requested Fiji water. This charge was on top of the $1,000 per night, for three nights ($3,000 total). The $69.02 charge was put on our bill the day after we left. When we finally saw the charge, it was insult to injury, as the room was marketed without truth in advertising.
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