The Henley Park Hotel was far from the 4 and 5 star ratings that I have been reading. My hotel room was on the 8th floor. It was very small and tight. The room was at a chilling 60 degrees, so my girlfriend decided to change it to 70. Instead of turning off, the AC blows warm air in order to make the room 72 degrees. Along with the warm air came the smell of burning hair. I don't know how, maybe there was a rat in the vents, I wouldn't be surprised. The first morning after we slept, my girlfriend and I started to get ready in the bathroom. What came from behind the mirror? A cockroach ladies and gentelemen, a cockroach. The cockroach climbed all over the toothbrushes, retainers, everything. After spraying the cockroach with shaving cream, it ran back behind the mirror in the bathroom. After complaining to the front desk, we were upgraded to a Junior Suite on the 7th floor. After moving into that room, it was also cold, so we made the room 70 degrees. Again, hot air started to blow out of the vent, and again it smelled like burning hair. I was amazed to see how crappy they treat their low cost rooms. The shower in the first room had a moldy shower head, bath tub had no grips. The shower in the suite had a new a shower head, and grips in the bath tub. The junior suite was as big as regular rooms at the double tree, hyatt, hiltons, etc. The bathrooms in both rooms have absolutely no good form of ventilation. When you turn on the light, a vent opens up on the wall. There isnt even a fan to expedite the venting process, just a vent that opens. Upon checking out, I expected to received at least a one night discount due to the problems with a cockroach and having to pack all our things to move to another room, but we received no discount. All in all, I wish I would have spent an extra 25 dollars a night for a nicer, cleaner, name brand hotel. Cheaper isn't always better.