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I would never stay here again!

My family has stayed in this hotel several times back when it was still a Country Inn and Suites. We made our reservation a year ago because the weekend of July 4th is extremely busy and hotels fill up fast. We called at around noon to let them know that we were going to check in late, at around 10 or 11 at night, to which they finally agreed only after a heated "discussion". When we arrived at the hotel to check in, we discovered that our reservation had been cancelled because my credit card had been declined. (Since I reserved the room a year ago, it was with an old credit card that was no longer valid, I completely forgot about that but I would have gladly given them a new credit card if they had said something.) The woman at the desk (also the new owner) said that she had called my home before she cancelled the reservation (Duh! If we were at home we wouldn't need a hotel!) This hotel completely ruined our vacation, we were luck to only be 1 1/2 hours away from home in St. Paul, not sure what we would have done if home were further away. Upon arriving home, there was a message on my answering machine from the owner of the hotel earlier that evening screaming about how she was very angry with me. This is no way to run a hotel, I would recommend against staying there. There is a very nice Holiday Inn Express roughly 25 miles down the road in St. Croix Falls.